GENERAL COACHING AGREEMENT
Effective as of purchase date. Applies to all coaching and healing services provided by Eileen MacDonell.
1. Coaching Relationship
I understand that coaching is a collaborative relationship intended to support personal, professional, business, health, and/or spiritual goals. Coaching is not psychotherapy, counseling, psychiatric care, or medical advice. I am fully responsible for my choices, actions, and results.
I may discontinue coaching at any time. My coach may recommend referrals if additional support is needed.
2. Scope of Services
Coaching may address multiple areas of my life including mindset, energy, business, health, relationships, spirituality, or lifestyle habits. Coaching sessions may include discussion, intuitive insight, and energy-based modalities (e.g., Reiki, chakra work).
These services are not a substitute for regulated health care under Ontarioā€™s Regulated Health Professions Act, 1991. I confirm that I have consulted a medical or mental health professional as needed and have their support to engage in coaching.
3. Confidentiality
All personal information shared in sessions is confidential, unless:
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Disclosure is required by law (e.g., risk of harm or court order),
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I give written consent, or
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It is shared anonymously for professional consultation or training purposes.
4. Disclaimer
Coaching is not a replacement for legal, medical, financial, or psychological expertise. I take full responsibility for consulting appropriate professionals in these areas and for the outcomes of my decisions.
5. Release and Liability Waiver
I agree to release and hold harmless the coach, employees, contractors, volunteers, or agents from any and all liability, claims, or damages related to my participation in virtual or in-person coaching sessions, except in cases of gross negligence or willful misconduct.
I understand that outcomes are not guaranteed and results vary per individual.
6. In-Person Sessions (if applicable)
When attending in-person sessions:
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I participate voluntarily and can stop at any time.
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I understand sessions may involve physical, emotional, or energetic techniques.
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I confirm I am physically and mentally fit to participate.
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I acknowledge I may be visiting a private residence or other non-clinical space.
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I accept all risks involved in traveling to/from and participating in sessions.
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I agree to inform my coach of any relevant health conditions beforehand.
7. Cancellation, Missed Sessions, & Termination
I agree to provide 24 hours' notice for cancellations. Late cancellations (less than 24 hours) will incur a 50% fee.
Either party may terminate coaching at any time. Any unused prepaid sessions will be refunded. All other terms in this agreement remain enforceable after termination.
8. Governing Law
This agreement is governed by the laws of the Province of Ontario and any applicable federal laws of Canada. Legal disputes shall be resolved in Ontario.
9. Acknowledgment & Agreement
By completing my purchase and checking the box on the checkout page, I confirm that I have read, understood, and agree to the terms above. This agreement serves as my digital signature and legally binds me to its contents.